Lifetime Maintenance Guarantee for your Tailored Clothing
We want to ensure that you look and feel your best in every garment you purchase from us. That’s why we provide complimentary maintenance and minor repairs to you, the original owner, for the lifetime of your tailored garment. If you ever find yourself in need of having a button replaced, a seam fixed, or other minor repairs, simply bring the item to any one of our stores where professional tailors will attend to it as soon as possible (let us know if you’re in a hurry), on-site and free of charge.
What’s more, should your garment require alterations due to weight loss or weight gain, we make the necessary adjustments for you to the maximum of one size up or down, also at no charge. All that we ask, in respect to our professional tailors, is that you have the garment dry-cleaned before bringing it in for either of these services.
Regrettably, there are limitations to the work that can and should be done. An older suit can not be re-tailored or re-shaped to reflect current fashion. Your Clothing Advisor can tell you what alterations can reasonably be made to your garment.
In the event of weight loss or gain, we can normally perform the following alterations.
Jacket: side and centre seams to a maximum of 1½ inches; sleeves shortened or lengthened to a maximum of 1 inch.
Trousers: waist in or out to a maximum of 1¾ inches; leg longer or shorter to a maximum of 1½ inches; bottom width narrower to a maximum of ¾ inch.
Maximums may vary due to manufacturer allowances and prior alterations.
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