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    Online Order Delivery

    We ship packages within Canada only. We do not ship packages to the U.S. or internationally at this time. Shipping charges will vary based upon turnaround time:

     

    EXPEDITED: $8.00*

    Major Locations: 2-4 business days

    Non-Major: 2-11 business days

    Remote: 2-13 business days

     

    EXPRESSPOST: $22.00**

    Major Locations: 1-2 business days

    Non-Major: 1-3 business days

    Remote: 1-7 business days

     

    PICK UP IN-STORE: $0

    Store Locations: 0-5 business days

     

     

     

    Notes:
    * All orders over $100 before tax will receive free expedited shipping
    ** Expresspost - orders placed by 2 pm EST
    - Orders are shipped Monday to Friday excluding statutory holidays.
    - Customers wishing to have merchandise shipped to Canadian Territories please contact our Customer Service Team for details.

     


    Pick Up In-Store

     

    Orders can be placed online and requested to be shipped to a Harry Rosen location for pick up. Not all items may immediately be available at your selected pick up store as some may require transit from another location.

     

    It may take up to 5 days to ensure your complete order is available for pick up. We will notify you by email when your full order is available for pick up at the store. At any time, you can visit Order Status to view your order details and item(s) status.

     

    For additional information on the Pick Up In-Store option please see our FAQ’s page.

     


    Free Expedited Shipping

     

    - All orders over $100 before tax will receive free expedited shipping

    - Sartoria Recognition Program tier members Silver, Gold, Platinum, and Platinum Elite receive free online expedited shipping at all times.

     


    Free Returns

     

    Sartoria Recognition Program tier members Gold, Platinum and Platinum Elite enjoy Complimentary Returns.

     

    Login to confirm your Sartoria level.

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