Close
    Skip to content Skipto navigation

    Online Order Delivery

    We ship packages within Canada only. We do not ship packages to the U.S. or internationally at this time. Shipping charges will vary based upon turnaround time:

     

    * Free Expedited shipping and returns for orders over $100.

      

    EXPEDITED: $8.00*

    Major Locations: 2-4 business days

    Non-Major: 2-11 business days

    Remote: 2-11 business days

     

    EXPRESSPOST: $20.00**

    Major Locations: 1-2 business days

    Non-Major: 1-3 business days

    Remote: 1-7 business days

     

    PICK UP IN-STORE: $0

    Store Locations: 0-5 business days

     

     

     

     

    Notes:
    ** Expresspost - orders placed by 2 pm EST
    - Orders are shipped Monday to Friday excluding statutory holidays.

     

    Sartoria Recognition Program tier members Silver and above receive free shipping.

    Sartoria Recognition Program tier members Gold and above receive free returns on all orders.

     


    Pick Up In-Store

     

    Orders can be placed online and requested to be shipped to a Harry Rosen location for pick up. Not all items may immediately be available at your selected pick up store as some may require transit from another location.

     

    It may take up to 5 days to ensure your complete order is available for pick up. We will notify you by email when your full order is available for pick up at the store. At any time, you can visit Order Status to view your order details and item(s) status.

     

    For additional information on the Pick Up In-Store option please see our FAQ’s page.

     

     


    Delivery of Electronic Gift Cards

     

    Electronic Gift Cards are delivered directly to your recipient's email inbox. They are typically delivered within minutes and always within the same day.

    You will be notified as soon as your recipient views their gift.

     

     


    Free Expedited Shipping

     

    All orders over $100 before tax will receive free expedited shipping

    Sartoria Recognition Program tier members Silver and above receive free shipping.

     

     


    Free Returns

     

    All clients receive Complimentary Returns on orders over $100 before tax.

    Sartoria Recognition Program tier members Gold and above receive free returns on all orders.

    Returns are accepted by return mail, or for free at any of our retail locations (excluding outlets).

     

    Login to confirm your Sartoria level.

    loading