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Our Tradition of Exemplary Service by Harry Rosen

When my father Harry started the company he would keep handwritten notes about each of his customers.

 

 

Video Highlights:

Long before ‘big data’ these were his way of ensuring he knew his customers better than anyone.

He’d keep track of measurements, brands or styles they liked, even their occupation and social calendar commitments.

Sixty years later that commitment to customer service endures. Today, Clothing Advisors use the latest technology to keep up with much the same kinds of details to provide you with the best advice.

 

 

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