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Store Opportunities



Customer Service Representative/Cashier


Reports to: Customer Experience Lead


  • Yorkdale Shopping Centre, Downsview, ON
  • Bloor Street Flagship Store, Toronto, ON
  • West Edmonton Mall, Edmonton, AB
  • Pacific Centre, Vancouver, BC
  • Vaughan Mills, Vaughan, ON


Customer Service excellence at the service desk through:

  • Welcome and engage new and existing clients
  • Provide superior customer service to store clients and associates
  • Process sales, returns and exchanges using POS terminal
  • Handle cash, charge, and deferred sale transactions at the service desk
  • Provide support on the telephone to clients and associates
  • Knowledge of Harry Rosen product offerings and events
  • Stock, maintenance and cleanliness of work area

The ideal candidate:

  • Proficient in Microsoft Office suite
  • Strong commitment to achieving excellence in the area of customer service
  • Strong interpersonal skills & communication skills
  • Professional attitude and appearance
  • Completion of a minimum of 6 months service