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Benefits

 
HARRY ROSEN SARTORIA RECOGNITION PROGRAM

  • Complimentary Alterations

    Our onsite tailors provide world class alteration services free of charge. We charge for alterations on sale items reduced 50% or more and on sale shirts. For Silver, Gold, Platinum and Platinum Elite tier members these charges are waived.
  • Lifetime Maintenance Guarantee

    We offer complimentary maintenance and repair for the lifetime of all tailored clothing garments.
    Learn more >>
  • Ultimate Return Policy

    If one of our garments fails to live up to reasonable expectations, please bring it back. Whether it requires a refund, replacement or even repair, we'll go above and beyond to give you complete satisfaction
  • Shop by Appointment

    For your convenience, a Clothing Advisor can pre-select items, even an entire wardrobe, and have them ready for your consideration
  • Emergency Tailoring Services

    Call us and we'll immediately resolve issues such as missing buttons, replacing a shirt, last minute alterations, etc.
  • Alteration Follow-up

    Using your preferred method of communication, we'll notify you the minute the alterations are ready
  • Satisfaction Calls

    After every purchase we'll contact you to offer any additional assistance you may require and to ensure that we've provided outstanding service in every respect
  • Advance Notice of Sales & Events

    To give you greater shopping opportunities, you'll be notified before the general public
  • Harry Magazine

    Our substantial and internationally respected men's style magazine is printed twice a year and available online 24/7
  • Ask Harry

    While our Clothing Advisors provide impressive expertise on all matters sartorial, you can also Ask Harry online and we'll respond promptly
  • Order Items in from Other Stores

    Should a size or colour be unavailable at your usual store, we'll have the item delivered there or directly to your home or office
  • Complimentary Online Shipping

    Enjoy the convenience of online shopping and the advantage of no-charge delivery
  • Complimentary Family Plan

    Provide your son or grandson with all of the same in-store tier benefits and services you enjoy to ensure he looks, and feels, his best.
  • Complimentary Delivery of In-Store Purchases

    We're happy to deliver your purchase directly to your home or office
  • Online Purchase Returns

    If you prefer, you can return online purchases to any store that's convenient
  • Complimentary Closet Cleaning

    Your Clothing Advisor will come to your home to review your wardrobe needs and make insightful recommendations
  • Private Fittings

    We'd be happy to arrange private shopping after hours at the store or anytime you choose at your home or office
  • Private Designer Functions

    Be among the first to receive personal invitations to private in-store events and exclusive social functions
  • Priority Alterations

    As a Platinum or Platinum Elite member, your alterations can be given first priority and assigned to our most accomplished tailors
  • Private Product Services

    Your personal Clothing Advisor will work directly with our merchandise team to meet your specific needs through custom orders from the finest sources in the world

MEMBER

 
<$2,000 Annual Spending

  • Lifetime Maintenance Guarantee
  • Ultimate Return Policy
  • Shop by Appointment
  • Emergency Tailoring Services
  • Alterations – Regular Price Items Complimentary
  • Alterations – Sale Items reduced 50% or more and sale shirts Nominal Charge
  • Alteration Follow-up
  • Satisfaction Calls
  • Advance Notice of Sales & Events
  • Harry Magazine Online
  • Ask Harry
  • Order Items in from Other Stores Deposit req'd

Silver

 
$2,000-4,999 Annual Spending

  • Lifetime Maintenance Guarantee
  • Ultimate Return Policy
  • Shop by Appointment
  • Emergency Tailoring Services
  • Alterations Complimentary
  • Alteration Follow-up
  • Satisfaction Calls
  • Advance Notice of Sales & Events
  • Harry Magazine Optional printed or online version
  • Ask Harry
  • Order Items in from Other Stores Deposit req'd
  • +
  • Complimentary Online Shipping
  • Complimentary Family Plan

Gold

 
$5,000-9,999 Annual Spending

  • Lifetime Maintenance Guarantee
  • Ultimate Return Policy
  • Shop by Appointment
  • Emergency Tailoring Services
  • Alterations – Regular Price Items Complimentary
  • Alterations – Sale Items Complimentary
  • Alteration Follow-up
  • Satisfaction Calls
  • Advance Notice of Sales & Events 3 days
  • Harry Magazine Optional printed or online version
  • Ask Harry
  • Order Items in from Other Stores No deposit req'd
  • Complimentary Online Shipping
  • Complimentary Family Plan
  • +
  • Complimentary Delivery of In-Store Purchases
  • Online Purchase Returns Complimentary shipping
  • Complimentary Closet Cleaning

Platinum

 
$10,000-24,999 Annual Spending

  • Lifetime Maintenance Guarantee
  • Ultimate Return Policy
  • Shop by Appointment
  • Emergency Tailoring Services
  • Alterations – Regular Price Items Complimentary
  • Alterations – Sale Items Complimentary
  • Alteration Follow-up
  • Satisfaction Calls
  • Advance Notice of Sales & Events 3 days
  • Harry Magazine Optional printed or online version
  • Ask Harry
  • Order Items in from Other Stores No deposit req'd
  • Complimentary Online Shipping
  • Complimentary Family Plan
  • Complimentary Delivery of In-Store Purchases
  • Online Purchase Returns Complimentary shipping
  • Complimentary Closet Cleaning
  • +
  • Private Fittings
  • Private Designer Functions
  • Priority Alterations

Platinum Elite

 
$25,000+ Annual Spending

  • Lifetime Maintenance Guarantee
  • Ultimate Return Policy
  • Shop by Appointment
  • Emergency Tailoring Services
  • Alterations – Regular Price Items Complimentary
  • Alterations – Sale Items Complimentary
  • Alteration Follow-up
  • Satisfaction Calls
  • Advance Notice of Sales & Events 3 days
  • Harry Magazine Optional printed or online version
  • Ask Harry
  • Order Items in from Other Stores No deposit req'd
  • Complimentary Online Shipping
  • Complimentary Family Plan
  • Complimentary Delivery of In-Store Purchases
  • Online Purchase Returns Complimentary shipping
  • Complimentary Closet Cleaning
  • Private Fittings
  • Private Designer Functions
  • Priority Alterations
  • +
  • Private Product Services

Comparison Chart

Member
Silver
Gold
Platinum
Platinum Elite

Benefits
<$2,000
$2,000-4,999
$5,000-9,999
$10,000-24,999
$25,000+
Menu of Services
 
Lifetime Maintenance Guarantee
 
 
 
 
 
We offer complimentary maintenance and repair for the lifetime of all our garments  
 
Ultimate Return Policy
 
 
 
 
 
Whether it requires a refund, replacement or even repair, we'll go above and beyond to give you complete satisfaction  
 
Shop by Appointment
 
 
 
 
 
For your convenience, a Clothing Advisor can pre-select items, even an entire wardrobe, and have them ready for your consideration  
 
Emergency Tailoring Services
 
 
 
 
 
Call us and we'll immediately resolve issues such as missing buttons, replacing a shirt, last minute alterations, etc.  
 
Alterations – Regular Price Items
Complimentary
Our onsite tailors provide world-class alteration services free of charge  
 
Alterations – Sale Items*
Nominal charge
Complimentary
Our nominal alteration charge on sale items is waived for Sartoria Silver and higher  
 
Alteration Follow-up
 
 
 
 
 
Using your preferred method of communication, we'll notify you the minute the alterations are ready  
 
Satisfaction Calls
 
 
 
 
 
After every purchase we'll contact you to offer any additional assistance you may require and to ensure that we've provided outstanding service in every respect  
Keeping You Informed
 
Advance Notice of Sales & Events
 
 
3 days 3 days 3 days
To give you greater shopping opportunities, you'll be notified before the general public  
 
Harry Magazine
Online
Optional printed or online version
Our substantial and internationally respected men's style magazine is printed twice a year and available online 24/7  
 
Ask Harry
 
 
 
 
 
While our Clothing Advisors provide impressive expertise on all matters sartorial, you can also Ask Harry online and we'll respond promptly  
Distinctive Benefits
 
Order Items in from Other Stores
Deposit req'd Deposit req'd
No deposit req'd
Should a size or colour be unavailable at your usual store, we'll have the item delivered there or directly to your home or office  
 
Complimentary Online Shipping
 
 
 
 
 
Enjoy the convenience of online shopping and the advantage of no-charge delivery  
 
Complimentary Family Plan
 
 
 
 
 
Provide your son or grandson with all of the same in-store tier benefits and services you enjoy  
 
Complimentary Delivery of
In-store Purchases
   
 
 
 
We're happy to deliver your purchase directly to your home or office  
 
Online Purchase Returns
   
Complimentary Shipping
If you prefer, you can return online purchases to any store that's convenient  
 
Complimentary Closet Cleaning
   
 
 
 
Your Clothing Advisor will come to your home to review your wardrobe needs and make insightful recommendations  
 
Private Fittings
     
 
 
We'd be happy to arrange private shopping after hours at the store or anytime you choose at your home or office  
 
Private Designer Functions
     
 
 
Be among the first to receive personal invitations to private in-store events and exclusive social functions  
 
Priority Alterations
     
 
 
As a Platinum or Platinum Elite member, your alterations can be given first priority and assigned to our most accomplished tailors  
 
Private Product Services
       
 
Your personal Clothing Advisor will work directly with our merchandise team to meet your specific needs through custom orders from the finest sources in the world  
           

*We charge for alterations on sale merchandise reduced by 50% or more, and on sale shirts.