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Contact Us


 
Online Services

If you have any questions regarding your online shopping experience, please email us at customerservice@harryrosen.com or call us at 1.800.917.6736.

Hours of Operation:

Monday – Friday:   8:30 am – 5:30 pm EST
Sunday:   10:00 am – 5:00 pm EST



HOLIDAY HOURS
Good Friday (April 18): CLOSED
Easter Day (April 20): OPEN (10am -5pm)

 


 
In-Store Comments

We want your feedback about your in-store or online experience. Whether you want to tell us about the exceptional experience you had or feel that we can improve upon the service you experienced, your comments are important to us.

In-Store Comments

 


 
Ask Harry

Even the most sartorially confident gentlemen may require an expert opinion. Each question submitted through Ask Harry is personally answered by Larry Rosen, C.E.O. We endeavor to respond within 48 hours, but may take longer depending on the volume of questions we receive.

Ask Harry

 


 
Corporate Office

Harry Rosen Inc.
77 Bloor Street West, 16th Floor
Toronto, Ontario
M5S 1M2

Tel. 416.935.9200
Fax. 416.515.7067

Chairman & CEO
Larry Rosen
Email: larryrosen@harryrosen.com

 


 
Store Locations & Hours

We have 16 Store Locations across Canada to serve you.  

 


 
Sartoria Recognition Program

We recently introduced a new program call the Sartoria Recognition Program. This is a formalized method of ensuring that every one of our customers, from the occasional to the most loyal client, is perpetually re-inspired when Harry Rosen provides the most rewarding, most personal menswear experience in Canada.

The program acknowledges different customer purchase levels by assigning tier status: Bronze, Silver, Gold, Platinum, and Platinum Elite. Beyond providing a menu of above-and-beyond services, expect the unexpected from this unique menswear program.

If you have any questions regarding the Sartoria Recognition Program, please email us at Sartoria@harryrosen.com, or call our Customer Service Representatives at 1.800.917.6736.

Hours of Operation:

Monday – Friday:   8:30 am – 5:30 pm EST
Sunday:   10:00 am – 5:00 pm EST

For our full terms of use please review our Terms of Use document.

 


 
Email Your Clothing Advisor

Your clothing advisor is always happy to hear from you and address your needs. Email your advisor to get in contact with him/her directly.

 


 
Sign up to Receive our E-mails

Harry Rosen would like to keep you informed on fashion and styling news, new arrivals, menswear advice and special promotions. Sign up to receive our e-mails.

 


 
Update your Harry Rosen Profile

Harry Rosen maintains a profile for you, with the information you have given us permission to hold, as well as your purchase history, in order to service you better. This information is held in strict confidence and we abide by all provincial and federal privacy policies. At any time, you can update your communication preferences as well as address information both in-store and online.

To change your contact preferences, sign in to your account for these options:     
•    Change your e-mail preferences – let us know which e-mails you prefer to receive
•    Update your mailing address
•    Update your preferred method of communication
•    Change your profile password

 


 
About Harry

Harry Rosen is one of the best high-end men’s clothing specialty retailers in the world. As Canadians we’re uncomfortable boasting, but this is the opinion we hear from business travellers, tourists, even our suppliers, and above all, from our customers – sophisticated men who shop for men’s fashion all over the world. We are a proudly Canadian company with 16 stores in seven major Canadian markets, employing over 700 associates. To read our full history, biographies or receive more information about Harry, please visit our About Harry section.

 


 
Careers

We recognize, promote and reward exceptional talent and offer opportunities for advancement and a competitive total compensation package. For full information on career opportunities and how to apply, please visit our Careers section.

 


 
Media Relations

For public relations and special events inquiries please contact Tim Gallant, P.R. Manager, at 416.935.9226 or e-mail at tgallant@harryrosen.com.

 


 
Charitable Requests

At Harry Rosen, we are proud of our philanthropic efforts to raise awareness and funds for various causes over the past 59 years.  Harry Rosen is committed to helping conquer cancer, and until recently has concentrated our efforts on raising money for prostate cancer research through Harry’s Spring Run-Off in both Vancouver and Toronto, raising more than $3 million over seven years. We’ve helped achieve considerable awareness of the disease among Canadian men for the last 10 years and are proud that the research in prostate cancer has affected men’s lives in a positive way.

This year, the Run is occurring in Toronto only; you may register at www.harrysspringrunoff.ca. In 2014, you’ll see Harry Rosen as the presenting sponsor of Golf to Conquer Cancer, the largest national golf fundraiser ever, held at over 200 participating Canadian golf courses, with a goal of raising money for The Campbell Family Cancer Research Institute. Cancer will be defeated in our lifetime. You’ll hear more of this incredible initiative on the cause that touches everyone.

Over the years, we have also made generous contributions to countless charitable organizations - large and small - on behalf of the gentlemen who appear in our advertising campaign.

Harry Rosen associates have also contributed to The United Way for over 35 years.

We certainly value and appreciate the patronage of our customers and recognize that everyone has a cause that is important to them.  We welcome sponsorship and charitable giving proposals and requests for review. While we would like to be able to respond positively to every request, unfortunately it’s not financially feasible.

Should you wish to have your charitable request reviewed, please e-mail us with details, including the cause/organization and details of the event or initiative. We endeavor to review all requests in a timely manner and will respond within one week.

Submit a Charitable Request

 


 
Privacy Policy

Harry Rosen Inc. is committed to protecting the privacy of our customer’s personal information. Consequently, we have developed policies and procedures to ensure our compliance with privacy legislation currently in force in Canada. You are welcome to review our full Privacy Policy.

To obtain additional information on our privacy policies and procedures, please contact our privacy officer at 416-935-9221 or by e-mail at privacy@harryrosen.com.

 


 
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© 2014 HARRY ROSEN INC.